Privacy Policy

We use your information to:

• Provide Services: Process orders, manage campaigns, facilitate payments
• Improve Platform: Analyze usage patterns, fix bugs, develop new features
• Communication: Send transactional emails, order updates, and (with permission) marketing communications
• Security: Detect and prevent fraud, unauthorized access, and other illegal activities
• Compliance: Meet legal obligations and enforce our Terms of Service
• Attribution: Track contributions to individual team members for recognition purposes

We share your information only in these circumstances:

Service Providers

• Stripe: Payment processing and payouts (covered by Stripe's privacy policy)
• Printful: Product fulfillment and shipping (covered by Printful's privacy policy)
• Email Service: Transactional and marketing email delivery
• Analytics: Usage tracking and performance monitoring

Legal Requirements

We may disclose your information if required by law, court order, or government request.

Business Transfers

If Dene Designs is acquired or merged, your information may be transferred to the new entity.

With Your Consent

We may share information with other parties when you give us permission.

We implement industry-standard security measures to protect your data:

• SSL/TLS encryption for all data in transit
• Encrypted storage for sensitive information
• Regular security audits and penetration testing
• Strict access controls and authentication requirements
• Secure payment processing through PCI-DSS compliant providers

While we implement strong security measures, no system is 100% secure. Please use strong passwords and keep your login credentials confidential.

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data
• Correction: Update inaccurate or incomplete information
• Deletion: Request deletion of your account and data (subject to legal requirements)
• Portability: Receive your data in a machine-readable format
• Opt-Out: Unsubscribe from marketing emails at any time
• Object: Object to certain data processing activities

To exercise these rights, contact us at privacy@denedesigns.com

We use cookies and similar technologies to:

• Essential Cookies: Required for authentication and security
• Analytics Cookies: Help us understand how users interact with our platform
• Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings, though disabling some cookies may affect platform functionality.

Our platform is not intended for children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

For robotics teams with student members under 18, we require parental consent and oversight by team administrators.

We retain your personal information for as long as necessary to provide our services and comply with legal obligations:

• Account information: Until you request deletion or 2 years after last activity
• Transaction records: 7 years for tax and accounting purposes
• Marketing communications: Until you unsubscribe
• Support tickets: 3 years after resolution

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy.

We may update this privacy policy periodically. We'll notify you of significant changes via email or platform notification. Continued use of our services after changes constitutes acceptance of the updated policy.

If you have questions about this privacy policy or our data practices: